Three times I have booked flights with Jestar to have them completely change the time of flight.
There is nothing as a customer you can do about that.
But if you try to change your flight details they will charge you exhorbitant fees.
Their Facebook page is full of similar complaints.
I have flown Qantas and Virgin and never have this happen to me.
And Alan Joyce is trying to basically kill off QANTAS so that they can just run Jetstar. Not a great sign for Australian aviation.