Rick Warren tweeted this this morning… ‘ Never ruin an apology by adding an excuse’.
Very compelling statement. There may be reasons why you have messed up, why things have not gone well. But often when you have hurt someone, or made a mistake…the last thing they want to hear is excuses. All they want is a simple yet profound and sincere… ‘sorry’
In a related thought, perhaps this is why Yumi Stynes and George Negus are still being criticized after the incident with Colonel Roberts Smith.